-
Catalog
- About Coral Club
- Opportunities
Right of Withdrawal for Distance Purchases
If you have purchased Coral Club products online, by phone, or through any other form of distance selling, you have the legal right to withdraw from your purchase without giving any reason within 14 calendar days from the date you receive the goods. This right is guaranteed under Sections 355–356 of the German Civil Code (Bürgerliches Gesetzbuch, BGB) and the Distance Selling Law (Fernabsatzrecht), which forms part of Germany’s consumer protection regulations.
Extended Return Policy by Coral Club
Coral Club is committed not only to legal compliance but also to creating the most comfortable experience for our customers. That’s why we have voluntarily extended the legally mandated return period from 14 to 30 calendar days from the date you receive your order. You can return the products without providing any reason, as long as the return conditions are met (product and packaging remain intact and supporting documents are provided). This is another step by Coral Club toward building trust, transparency, and respect for every customer.